Hi there!

Zapier’s mission is to make automation work for everyone, make everyone more productive at work, and help teams supercharge their business processes. In our New Products group, we’re creating the innovative new tools that our customers need to make that happen. We’re looking for a Senior Product Designer who embraces fast-paced, startup-like environments where you get to lead through uncharted territories and use uncertainty to fuel innovation. You will partner closely with product and engineering partners to shape product strategy and vision for our Canvas product. You’ll shape vision, validate direction, and execute rapidly to deliver powerful new tools to customers.

We’re a globally distributed team, from New Zealand to the Americas, working together to make Zapier the trusted, go-to partner for business automation. If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on!

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

About You

• You stay close to customers: You talk with customers. You use their needs to inform your work. You use their feedback to shape solution ideas.
• You navigate ambiguity: You thrive in clarifying direction amidst uncertainty, focusing on execution to drive iterative improvements.
• You set a vision: You are thinking about and showing the future. When not executing with the team, you are helping the team see where it can go next. You are quick to design and prototype ideas to translate concepts visually for rapid iteration and refinement.
• You operate in multiple tracks: You seamlessly switch between visionary concepts and tactical implementation, driving impactful strategies at both levels.
• You balance instincts and research: You rely on intuition when needed and aren’t afraid to start with a solution. You have a strong sense around when and how to employ research methods.
• You advocate for craft: You have delivered high quality visual designs in the products you work on. You work within a design system and also elevate the design system.
• You focus on outcomes: You focus your team to achieve customer impact, measured by qualitative and quantitative measures.
• You collaborate: You build strong relationships with engineers, product managers, and other designers to drive seamless and consistent progress on your product.
• You’re curious and creative: You have a proven track record in B2B SaaS environments and a keen interest in the latest tech, design, and UX trends. You have the capacity to push the boundaries to create a product wholly unique to Zapier.

Things You’ll Do

• Deliver regular improvements: You’ll continuously improve our products through fast iterations to interactions, flows, and visual design, along with the delivery of new features.
• Speak with customers: You’ll have direct contact with customers. Through direct conversations and slack groups, you’ll understand needs, share concepts, and turn feedback into action.
• Validate new features: You’ll drive getting feedback on new product and feature ideas to help the team narrow in on the best path forward.
• Lead your team: You’ll collaborate with product managers and engineering leaders to guide your team and ensure consistent execution.
• Collaborate with other designers: You’ll work with the other Workflow Editor designers to design for the seams that fall between teams. You’ll work with them to make the whole experience exceptional.
• Design systems: You’ll work within our design system, pushing its bounds where needed to get the intended experience outcomes.

How to Apply

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

The anticipated application window is by 26th of August, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.

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